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Upton Surgery, Tunnel Hill, Upton Upon Severn, Worcester, Worcestershire, WR8 0QLTel: 01684 592696
Patient Participation Group leaflet
This is a group of patients who meet four times a year at the surgery to help the GP partners and their staff develop services for all our registered patients. They give ideas and opinions on new services and bring feedback from patients to help improve services.
The PPG welcomes new members and anyone who is interested in joining should contact Ben Kent, Practice Manager), or leave an envelope marked for the attention of Rebecca Maund Chair of the PPG at the reception desk.
Read more about and sign-up for our Virtual Patient Reference Group
Click on the link below to open copies of the Action Points of Meetings held on:
More information on Patient Participation Groups can be found at the National Association for Patient Participation website.
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
GDPR Privacy Notice
View 2019 Patient Survey Results
View 2016 Patient Survey Results
View 2015 Patient Survey Results
View 2014/15 Patient Participation Report
View latest GP Patient Survey results
Previous Years' Reports:
View our 2013-14 Patient Participation Report
View our Patient Experience Report 2014
2013 In-House Patient Survey Info and Feedback
View our 2012/2013 Patient Participation Report
View our 2012 Patient Participation Report
As part of our ongoing commitment to service improvement we ask our patients periodically to provide feedback on their experience of visiting the Surgery and the services we provide.
Patient questionnaires are reviewed by the Practice Team for any opportunities for service improvement.
2013 GP Patient Survey Practice Report
2012 Patient Satisfaction feedback