Support Organisations in Worcestershire 

Support Organizations

Worcestershire County Council Community Support (Here2Help) 

Here 2 help

Here2Help is a community action response to Coronavirus (COVID-19). There continues to be vulnerable people in our community who have to self-isolate. This organization provides a central response for the vulnerable who are unable to seek help from family, friends and neighbours. 

If you are vulnerable and need help during this difficult time but are unable to seek help from family, friends and neighbours, click below and compete a form and a helper will be in contact:  

Fill in the form here. 

 A phone number has been set up to help those who can’t access the internet, to help them fill out the form.

The dedicated number is: 01905 768053 then press option 3. The Here2Help opening hours are Monday to Thursday 9.00am to 5.00pm and Friday 9.00am to 4.30pm.

Worcestershire County Council Domestic Abuse Helpline


If you are a victim of domestic abuse and violence, or know someone who is, there is help available - The West Mercia Women's Aid Helpline on 0800 980 3331 is available 24 hours a day, 365 days a year and is staffed by trained workers who can offer you support, safety planning, information and advice. 

Men's Advice Line on 0808 801 0327 (Monday to Friday 9.00am to 5.00pm).

In an emergency always dial 999 and ask for police. If you are not safe to speak - call 999 and then press 55. Guidance on the silent calls ("Silent solution"): Silent solution guide (Independent Office for Police Conduct website, opens in a new window).

Any stay at home instructions as a result of Covid 19 does not apply if you need to leave your home to escape domestic abuse.

CAMHS (Child and Adolescent Mental Health Services) 


CAMHS stands for Child and Adolescent Mental Health Services. At CAMHS they have specialist mental health workers trained to work with mental health difficulties that are impacting on activities of daily living for children and young people who have a Worcestershire GP. 

During Covid-19, CAMHS has followed National Guidance in order to protect our patients, their families and our staff. This means that they can still offer a service but now they offer this in a different way. CAMHS is still running and they will offer you the best care plan that we can to meet your mental health needs within the restrictions of Covid-19 and ‘lockdown’. 

Age UK Herefordshire & Worcestershire

Age UK

An independent, local charity and brand partner of Age UK, working in the two counties and striving to make Herefordshire and Worcestershire a great place to grow older.

Do you know someone or are you worried or in need of support? Age UK Herefordshire & Worcestershire can help you. Their trained team will help you find the support you or your loved ones need in the easiest and least stressful way.

How AGE UK can help you:

  • Information and advice  Free, confidential and impartial information and advice service for older people, their families and carers. 

  • Support at home Age UK offers  support services to help you remain safe and independent in your home.

  • Health & Wellbeing They have a range of health & wellbeing services that keep you safe and well in later life.

Bestie Worcestershire (app for young people’s wellbeing)

BESTIE is an exciting, interactive online platform, designed to help young people to find out more about emotional wellbeing and mental health and to get the right help when they need it. BESTIE's virtual, interactive world combines digital media, instant messaging, built-in games and supportive online help and information, all within an anonymous, safe platform. BESTIE encourages users to engage in social, physical and health-related activities.

Alzheimers Society


Have you have recently been diagnosed with dementia? It could be any type of dementia, such as Alzheimer’s disease, vascular dementia or mixed dementia. Or it could be dementia with Lewy bodies (DLB) or a less common type, such as frontotemporal dementia (FTD).

You might find useful to read Alzheimer’s Society Guide. You can download it here. Close friends and family of someone with dementia will also find this guide useful, as it contains information for anyone taking on a caring or supporting role. 

Get Support Online

Find tailored information and advice that's right for you with Alzheimer's Society quick and easy online tool, Dementia Connect.





ONSIDE is a charity established in 1993, steaming from a belief that everyone has the right to be a valued human being and to be treated in a just and fair manner. 

Currently work across Worcestershire & Herefordshire, providing a wide range of support services to ensure fairness and equality for all members of our community who may be vulnerable, disadvantaged or discriminated against.

For self-referral, please contact the Onside Access Hub:

01905 27527 or e-mail:


Advocacy is a way of supporting people to ensure they have their voice heard and their views and wishes are listened to.

Onside provide skilled and trained advocates to offer practical and proactive guidance and support to ensure people facing disadvantage are treated fairly as citizens, have equal rights within all aspects of their lives and have access to the right services.


Onside provides a range of services to support people living with dementia. The specialists are support for people living with young onset dementia, the provision of peer support and dementia cafes for people of all ages living with dementia.


Social Prescribing aims to support individuals to take greater control of their health and feel more empowered to look after themselves.

Social Prescribers are based within GP practices and secondary care settings. GPs and other health and social care professionals can refer in to the service.

Social Prescribing links patients with non-medical support to address people’s needs in a holistic way. It recognizes that people’s health is determined primarily by a range of social, economic and environmental factors and aims to support people to address and deal with issues relating to these factors.


If you would like to feel healthier and happier, Onside Lifestyle Advisors can help you to do just that. They can provide the support you need to make small changes in your life that can make a big difference. This free service provides one to one and or group healthy lifestyle support for anyone aged 16 plus.

They will provide practical tips, advice and support to help you develop the knowledge and skills you need to make changes to your lifestyle.


Combatting Loneliness and Isolation in Worcestershire

People Like Us (PLUS) is a service that works across Worcestershire to support adults of all ages who are experiencing loneliness or isolation. PLUS enables individuals to connect with others and supports them to become more active and engaged in their communities.


Onside provide two main options for Employment Support depending on an individual needs:

- Building Better Opportunities (BBO) 

Onside Independent Advocacy are part of Fusion, a partnership between local Housing Providers and Voluntary Organisations and proud to be carrying out the Building Better Opportunities (BBO) project funded through the European Social Fund and The National Lottery Community Fund.

-Advocacy Works Employment Support

Advocacy Works provides a wraparound community advocacy service prioritizing vulnerable and disadvantaged individuals who are on Inclusive Growth projects but also working with wider agencies to support Worcester City residents facing personal or systemic barriers which are holding them back on their journey into employment or to sustain employment.


Onside provide two main options for Mental Health Peer Support depending on an individual needs:


A cognitive therapy based peer support program Mood master provides a range of simple tools and techniques to help people manage life's emotional ups and downs more effectively, cope better with everyday stresses and worries and improve their overall quality of life. 


The Peer Support Service has been specifically designed to help people to make the change of progressing from secondary to primary care mental health services as easy and as seamlessly as possible.

The service offers additional support alongside the clinical support of Gateway Workers in the Worcestershire Healthy Minds team. It does not replace any clinical services. Onside provides this service in Worcester, Malvern and Bromsgrove.

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