All repeat prescription requests (Telephone / Fax / Online) require two full working days to process.
How to Request a Repeat Prescription
- CLICK HERE to request a repeat prescription via Patient Access, our online system. (Please note - You must register at the surgery in person with photo ID to use this facility.)
- By placing in the box next to the dispensary counter.
- By posting your order slip to us.
- By telephoning on our designated telephone line Monday to Friday between 8.30am - 10.30am. Telephone number: 01684 592840
Please only order what you require from the order slip.
The dispensary is open from 8.30am until 6.30pm on Monday to Friday
The dispensing team are responsible for all repeat prescription requests and will discuss any medication queries.
Due to changes with the way the NHS is moving so that patient data is not duplicated or used fraudulently patients names held on record at the surgery MUST match that held centrally by the NHS. Unfortunately this may mean that the name that you use day to day may no longer be the one that appears on any official NHS paperwork, including prescriptions. We appreciate that for some this may seem impersonal or inappropriate but we hope that you will accept the need for accurate patient records across the NHS.
Please note that if you collect your prescriptions from a chemist you must inform them of any previously recorded names to prevent duplicate medication records at the pharmacy, as they do not have access to the central NHS record yet.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.